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Frequently Asked Questions

Find the answers here

Do you offer same-day delivery?

Thank you for your interest in our products. At this time, we do not offer same-day delivery. Our standard delivery timeline is 3-5 business days, depending on your location and the availability of the items. We apologize for any inconvenience this may cause. We strive to ensure that every order is processed and delivered as quickly and efficiently as possible. If you have any further questions or concerns, please feel free to contact our customer support team.

Can I have my order gift wrapped?

Absolutely! We offer gift wrapping for a minimal fee. Please get in touch with our customer support team to request this service and provide us with any special instructions for your gift. We want to ensure your gift arrives in perfect condition and with the personal touch you want. Thank you for choosing us for your gifting needs!

Do you sell gift cards?

Yes, we do offer gift cards for purchase on our website. They make for a perfect gift for family, friends, or colleagues for any occasion. You can choose from a variety of denominations that suit your preferences. Simply visit our website, select the gift card option, and complete your purchase. It's that easy! If you have any questions or concerns about our gift cards, please don't hesitate to contact our customer support team.

How can I contact customer support if I have a question or concern?

If you have any questions or concerns about our products, please don't hesitate to contact our customer support team. You can reach us using the contact form on our website, which can be found on the 'Support' page. Alternatively, you can email us at support@skillneurons.com  or WhatsApp us on +917718840129Our team will respond to your query as soon as possible and provide you with the necessary information. We're always here to help and ensure you have the best possible experience with Skill Neurons.

What kind of card games do you sell?

At Skill Neurons, we offer a unique collection of card games designed to promote personal growth, develop essential life skills, and reduce stress through a playful and engaging approach. Our current lineup includes:

  1. Know Thy Self: This thought-provoking card game encourages self-awareness and introspection. Players engage in question prompts & conversations that help them understand their strengths, values, and aspirations better.

  2. Would You Rather: Our "Would You Rather" card game presents players with intriguing scenarios that prompt them to make difficult choices. This game fosters decision-making skills, critical thinking, and empathy as players explore various perspectives.

  3. Mindful Me: "Mindful Me" is a mindfulness-focused card game that guides players through activities designed to promote relaxation, self-care, and mindfulness. It's an excellent tool for reducing stress and anxiety while enhancing emotional well-being.

  4. Brain Breaks: - Brain Breaks are short, engaging activities designed to give your mind a refreshing pause from the daily grind. These activities are meant to rejuvenate your cognitive functions, enhance focus, and reduce stress, ultimately contributing to your overall well-being.

Each of our card games is carefully crafted to offer a unique learning experience that combines fun and personal development. Whether you're seeking to enhance communication, collaboration, decision-making, or mindfulness, our card games provide an enjoyable way to boost essential life skills.

Are your card games suitable for all ages?​

Yes, our card games are designed to be adaptable and suitable for a wide range of age groups. While the themes and complexity of the games may vary, the underlying concept of promoting essential life skills and reducing stress remains consistent. Our games can be tailored to different age levels, making them suitable for small children, teenagers, young adults, and even older individuals. Whether you're looking to engage in self-discovery, stimulate critical thinking, or simply have fun while learning, our card games offer something for everyone, regardless of age.

Do you offer any discounts or promotions?

Yes, we do offer discounts and promotions from time to time. We understand the value of making our life skill games accessible to as many individuals as possible. Keep an eye on our Products page to stay updated on any ongoing discounts, special offers, or bundle deals. Additionally, subscribing to our website will ensure that you receive timely notifications about any upcoming promotions, allowing you to take advantage of these opportunities to enhance your personal growth journey while saving on our engaging card games.

What if I received a damaged or defective product?

We apologize for any inconvenience if you receive a damaged or defective product. Our goal is to ensure your satisfaction, and we're here to help resolve this issue promptly. If you encounter such a situation, please follow these steps:

1. Contact Us: Reach out to our customer support team as soon as possible. You can do this by emailing us at support@skillneurons.com or calling our customer service at +917718840129. Provide them with your order number and a description of the issue, including details about the damage or defect.

2. Provide Evidence: To expedite the resolution process, it's helpful to provide photographic evidence of the damage or defect. This helps us understand the situation better and assists us in taking appropriate action.

3. Return or Exchange: Depending on the extent of the damage or defect, we will either initiate a return or exchange process. Our customer support team will guide you through the necessary steps, which may include sending the damaged product back to us using a prepaid shipping label.

4. Replacement or Refund: Once we receive the damaged or defective product, we will assess the situation. If the damage is confirmed, we will either send you a replacement product or issue a refund, based on your preference.

Rest assured, we take the quality of our products seriously, and we are committed to ensuring that you have a positive experience with our life skill games. Our customer support team is here to assist you every step of the way, so please don't hesitate to reach out if you encounter any issues with your order.

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